Dixie L. Grow, Career Growth Associates, Inc.
GlobalSmart: Instilling Cultural Intelligence and Competency. To develop “global cultural competency” in your workforce, begin by developing this competency in instructional designers and trainers.
Description: The global economy has exposed the lack of cultural competency in many organizations, especially those that are locally or US based and have only recently established a global presence. To be competitive, organizations must address this gap, especially for employees who: 1) work with global colleagues based in non-US locations, 2) interact with non-US customers and suppliers and 3) design and deliver training, create marketing strategies, sell, manage customer relations and support. In order to develop training and development initiatives to address this gap, training and development professionals must first become culturally competent.
This brief program will identify some of the most critical cultural competencies for training and development professionals based on the expertise of Global LT, providers of language training, culture training, ex-pat services and translations and their partner in workforce/leadership development, Career Growth Associates, Inc. specialists in customer solutions for organizational, leadership, and workforce development.
Learning Objectives:
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Understand what global cultural competence is and why it’s a critical competency.
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Recognize the implications of culture in designing programs for global audiences.
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Identify the competitive advantage of a culturally competent workforce.
Speaker Bio: Dixie has over thirty years of experience as an educator, government workforce development consultant, and business owner. As a managing partner of Career Growth Associates, Inc., she has been a driving force behind the development and delivery of performance improvement programs utilizing interactive learning methods. In addition to designing and delivering a variety of education and training programs, she provides consultation to organizations about leadership development, global workforce development, talent retention, diversity, and career planning and development.
Dixie’s professional preparation includes a Bachelor of Science and a Master of Science in Vocational Education from Ohio University with post-graduate studies in human resource development. Her experiences range from individual counseling and coaching to designing and delivering global performance improvement programs. Today, she and her team of specialists provide learning to a variety of organizations, including Columbus based organizations, such as: OCLC, Mettler Toledo, State of Ohio, Scotts, OPERS, and Modern Medical.
An active member in many professional organizations, Dixie has served as the President of the Michigan Association for Adult and Continuing Education and the Mid-Michigan Chapter of the American Society for Training and Development. She is a current member of the VOS chapter of ASTD in Phoenix. As part of Career Growth’s community commitment, she frequently speaks to various professional and service groups and Career Growth regularly sponsors ASTD events.
To learn more about Career Growth Associates, Inc., visit www.careergrowth.com or e-mail learn@careergrowth.com.
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